Privacy and Personal Data Protection Policy

Çalcalar Suite Hotel (the “Hotel”) considers the privacy and security of guests and users of https://calcalarotel.com/ a fundamental principle. It takes administrative and technical measures to comply with Law No. 6698 (KVKK), decisions of the Personal Data Protection Board and, where applicable, the EU General Data Protection Regulation (GDPR).

This policy explains which personal data the Hotel processes, why it is used and how you may exercise your rights. Updates are published on the Site.

Data Controller: Çalcalar Suite Hotel

Address: Gökova Mah. Fethiye_1 Bulv. No:88 Ula / Muğla

The Hotel processes personal data to operate the website securely and continuously, provide accommodation and reservation services, assess requests, improve guest satisfaction and meet legal obligations. Other processing is based on legitimate interests, applicable law or explicit consent, as appropriate.

When the Site is visited, IP address, device identifier, browser and operating-system information, access date and time and navigation data may be collected automatically to deliver content, ensure information security and prevent unauthorised access.

These records are retained for up to 7 days for detecting unlawful use and securing systems, after which they are erased or anonymised.

The information may also support performance and user-experience improvements. Processing is based on necessity for providing the Site and the Hotel's legitimate interest under Article 5 of the KVKK.

If you contact us through the Site, by email or by telephone, identity and contact details and the content of your request, suggestion or complaint are processed to assess the matter and respond.

Data is retained only for the time required to conclude the request or for applicable statutory retention periods and is not used for other purposes without a valid legal basis.

The Site uses cookies, pixels and similar technologies. Essential cookies are used for correct operation; performance, analytics and marketing cookies are activated only according to your valid preference or consent.

Where consent is given, technical information such as operating system, browser, IP address and fonts may be processed for analytics or marketing. Further details are available in the Cookie Notice.

You may change cookie preferences or withdraw consent at any time through Cookie Settings. Preferences must be set separately for each browser and device.

You may object, on grounds relating to your particular situation, to processing based on the Hotel's legitimate interests. The Hotel will stop that processing unless it demonstrates compelling legitimate grounds or the processing is needed for legal claims.

Consent may be withdrawn at any time with effect for the future.

You may send requests and complaints concerning your personal data to the Hotel in writing with identity-verification documents or through other methods recognised by applicable legislation.

Thank you for the trust you place in Çalcalar Suite Hotel and our commitment to protecting your personal data.

ÇALCALAR SUITE HOTEL